One of the most important and widespread channels of communication is the contact center and customer support by telephone. BamCard contact center is available to clients 24/7/365 and guarantees confidentiality and data protection. Within the contact center, there is the possibility of SMS notifications and advertising.
The contact center services that BamCard provides to its clients are:
- Info on branch locations, opening hours, and ATM locations;
- Card blocking at the request of the client;
- Product information and special offers;
- Market research/advertising/introduction to special offers and news;
- SMS notification of account balance changes;
- SMS advertising.